How to get your Tarneit builder to act on the PCI report
The PCI report is evidence, not a result. How to present it, what to concede, and when to escalate.
Fully licensed & accredited
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Building & Plumbing Commission -
Australian Society of Building Consultants -
Strata Community Association -
Building Dispute Practitioners Society
In short: Send the numbered report the same day, ask for fix dates in writing, walk the list with the supervisor, and do not sign off until the major items are closed or documented.
Send it in writing, numbered
Email the PDF to the site supervisor and the customer service contact on the day. Numbered items stop the conversation drifting.
Sort the list
Group items into safety and water, structural and finish, and cosmetic. Push hard on the first two groups and be flexible on the third.
Get fix dates
Ask for a written schedule. Most Tarneit builders will close a 60 to 100 item list in one to two weeks if it is organised.
Reinspect before keys
A reinspection confirms what was fixed and what was patched. Outstanding items go on the handover form as defects to be completed within the defects period.
If they refuse
Cite the VBA Guide to Standards and Tolerances item for each defect. If that fails, BPC dispute resolution (formerly DBDRV) is the next step and the PCI report is your evidence.
Written by our local inspection team from work carried out in Tarneit. Licensed building practitioners.
